Storage Archway Accessibility Statement
Storage Archway is committed to providing an accessible and inclusive experience for all customers, regardless of ability, technology, or situation. This Accessibility Statement explains the steps we are taking to make our online information and our Storage Archway area more usable for everyone, including disabled people and those using assistive technologies.
Our commitment to accessibility
We aim to align our website and digital content with the Web Content Accessibility Guidelines version 2.1 at level AA. These internationally recognised guidelines set out how to make web content more accessible for people with a wide range of access needs, including visual, auditory, cognitive, physical, and speech-related requirements.
Our goal is that you can find, understand, and use information about Storage Archway without unnecessary barriers. We are continuously reviewing our content, design, and code to improve accessibility over time.
Using the Storage Archway website
The Storage Archway website is designed to work on modern web browsers and devices. We aim to ensure that text is clear, content is logically structured, and interactive elements are easy to identify and operate. Wherever possible, layouts are responsive so that content can be viewed on different screen sizes without losing functionality.
We also aim to present information in plain language, using clear headings and consistent navigation, so that it is easier to scan pages, locate storage information, and complete tasks related to bookings or enquiries.
Screen reader support
We are working to ensure that the Storage Archway website is compatible with commonly used screen readers and other assistive technologies. We use meaningful page titles, headings, and descriptive text to help screen reader users understand the structure of each page.
Where images are used to support content, we aim to provide appropriate alternative text so that users who cannot see the images can still understand their purpose. We also seek to ensure that form fields and interactive controls are labelled clearly so that they can be identified accurately by assistive technology.
Keyboard navigation
The Storage Archway website is being developed so that key features and functions can be accessed using a keyboard alone. This includes navigating between links and buttons, completing forms, and operating interactive elements without the need for a mouse or touch input.
We aim to maintain a logical tab order across pages and to provide a clear visual focus indicator, helping users to see which element is currently selected when moving through content with the keyboard.
Accessible Storage Archway area
In addition to our website, we are taking steps to enhance the accessibility of the physical Storage Archway area. This includes working towards step-free routes where possible, using clear signage, and considering lighting, contrast, and ease of movement through shared spaces.
We recognise that individual circumstances vary. If you have specific access requirements related to visiting or using Storage Archway, we will do our best to offer reasonable adjustments or alternative arrangements to support your visit.
Ongoing improvements
Accessibility is an ongoing process. We review feedback, monitor changes to accessibility standards, and update our website and services where improvements are identified. Some parts of the site or Storage Archway facilities may not yet fully meet WCAG 2.1 AA, but we are working to address known issues in a planned and prioritised way.
Contact for accessibility requests
If you experience any difficulty using the Storage Archway website or accessing the Storage Archway area, or if you need information in a different format, you can contact us using our standard contact channels shown on our website. Please tell us what you need help with and any preferred alternative format, such as large print or audio description, and we will respond as soon as we reasonably can.
We welcome feedback about accessibility at Storage Archway and use it to guide future improvements to both our online services and our on-site facilities.




